By rick kam eric mcnulty authored a harvard business review case study september 2007 called boss, i think someone stole our customer datain this hbr case study, mcnulty illustrates how a small business called flayton electronics learns that the security of its customer data has been. 1 of the four 4 commentaries that follow case select one you believe to be reporting plan address and state why 2 prepare. I think they determined it was us because it was a new bank account, or the delivery address was within a 2 hour drive of our business (they lived on the pacific coast, we are on the atlantic) the customer had tracked down the address, not the police we didn’t have any other customers saying their information was used fraudulently, and i. The first thing to do is think back to your past and try to remember if there was any supervisor you had that did something illegal, such as stole from the company if so, this is your easy answer “my best supervisor was xyz, and my worst supervisor was a gentleman that used to steal from the company” simple if you do not have any. In our modern society and especially among the younger generations, privacy issues arise almost every day for example, issues can arise when you’re using facebook, or when you are shopping with a credit card, doing online banking or.
Read the article boss, i think someone stole our customer data, including the expert commentaries after the article then, make a post in this discussion forum describing which response recommended by the experts you think flayton electronics should adopt and why. I concur with this and think it should stay this way because people in our nation are already too obsessed with pointing blame at everyone else (example: in my city, you can be sued sucessfully if some clumsy idiot. I think most thieves wouldn't even bother with the lock screen, while risking the device phoning home and tracking them instead, they just do a factory reset - and the device is theirs to sell -- or use.
To learn that thousands of dollars had been siphoned out of much needed cash flow is one thing, but to learn that someone you trusted intentionally stole from the company right under your nose is where the real and lasting damage is done. A good boss shouldn't share problems or inappropriate personal details if you find the conversation often veers in this direction, lead the way by being very brief in your responses and then change the subject back to business and don't bring your own problems to the office. Create your citations, reference lists and bibliographies automatically using the apa, mla, chicago, or harvard referencing styles it's fast and free. Review of boss,i think someone stole our customer data by eric mcnulty showing 1-3 of 3 messages review of boss,i think someone stole our customer data by eric mcnulty: hira: 10/9/07 8:46 am: review: the case study is based on a potential data theft that occurred at flayton electronics it emphasizes on. Case study: boss, i think someone stole our customer data bysumit anand p r i ya n ka m a h a pat ra a m e e ya m i s h ra t u s h a r g u p ta.
Boss, i think someone stole our customer data this month in harvard business review, we finally get a case study that applies to information assurance “boss, i think someone stole our customer data” ($4 pdf) tells a story that many ceos fear, and some can give you a first hand account about–a breach of customer data. If your phone, tablet, or wearable was recently lost or stolen, we're here to help you can suspend your account and block the device from being used on any network by contacting customer service or accessing my t-mobile as soon as your device is blocked and your account is suspended, you don't have to worry about someone. Someone stole our customer data” write a 4-5 page paper in which you: 1 of the four (4) commentaries that follow the case, select the one (1) that you believe to be the best solution to reporting the plan to address the problem and state why. A 45-year-old it professional—let’s call him dave—and his co-worker were both up for a promotion “it was a coveted spot, with compensation around $400,000,” explains career coach connie thanasoulis-cerrachio. “the two things you want are, first, for your boss to think you’re doing your job very, very well,” says herbold to make sure of that, he recommends asking for feedback as often as every three or four weeks.
Hbr case study - boss, i think someone stole our customer data - flayton electronics, a regional chain, faces threats to its reputation after a possible data. Free essay: i must confess that i think her as delightful a creature as ever appeared in print – jane austen on elizabeth to what extent do you believe. Wwwmanyworldscom.
Talking to a customer could be seen much more directional, think about a police office talking to a group of people, or mother talking to her child there are slight differences between these two expressions but either of them are correct. Harvard business review • september 2007 page 1 boss, i think someone stole our customer data • hbr c ase s tudy case commentary by james e lee. Boss, i think someone stole our customer data • hbr c ase s tudy case commentary by john philip coghlan how should the flayton electronics team respond to the crisis a data breach can put an executive in an exceedingly complex situation, where he must negotiate the often divergent interests of multiple stakeholders. Starbucks has been called out after its smartphone app was caught storing unencrypted passwords on the mobe's file system the lazy programming was revealed yesterday by security researcher daniel wood after he poked around the expensive warm-milk vendor's ios application the stored plaintext.
You may want to take sudden action if you think an employee is stealing from your business take a deep breath and compile your evidence before you make a move. Case study 3: boss, i think someone stole our customer data evaluate the obligation flayton electronics has to its customers to protect their private data develop the communication strategy you would take to notify the.